The founders and management team of the Xennox group have extensive experience delivering world-class solutions for the Wellness, Spa, and Resort sectors. For more than 15 years, they have successfully and long-standing partnerships with resorts worldwide.
Xennox has been a pioneer in the sector, from the early use of intelligent electronic forms to enable a tailored guest experience to the current Digital Concierge AI initiatives to further enhance guest experience and optimise revenues. Xennox has also been a pioneer in club memberships, including fitness/gym, golf, spa, and continuous course subscriptions, delivering recurring and predictable revenues for our partner resorts.
Xennox also leads the way in resource and facilities management scheduling and optimisation. Our solution manages staff, facilities, equipment and inventory (retail and consumable) as well as integrating with most leading Property Management (PMS) and Accounting Solutions (GL).
The solution is multi-lingual with successful deployments in more than 20 countries worldwide and integrations with more than 10 global payment providers.
The Xennox solutions allow flexible deployments including Azure hosted platform as a service, on premise or software as a service.
Xennox is at the forefront of guest experience and online self-service in the sector. Our integrated website, offering an online Activity Explorer and Intelligent Forms already enhances guest experience and precheck-in bookings/revenues. The introduction of Artificial Intelligence into the solution expands the solution to become your ‘Digital Concierge’ delivering tailored and compelling personalised guest recommendations and activities or wellness experiences.
Xennox HQ is located in New Mexico (USA) with subsidiary operations in Australia, New Zealand and the UK allowing for the provision of ‘follow the sun’ 24/7 support.
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