Solutions

Xennox software solutions help our customers efficiently manage their facilities and operations and deliver superior guest experiences driving enhanced self-service revenues and reduced costs

Solutions

Xennox software solutions help our customers efficiently manage their facilities and operations and deliver superior guest experiences driving enhanced self-service revenues and reduced costs

Products

Wellness/Spa
Golf tee times
Activities/Events
Memberships
Facilities/Staff
Digital concierge (AI)
Point of sale/Retail
Ticketing/Passes
Equipment/Inventory
Reporting/BI
CRM/Notifications
Integrated web CMS
Gift certificates
Mobile ticketing
Integrations

Wellness / Spa

  • Intelligent online forms for pre arrival consultations
  • Online bookings (fully responsive)
  • Staff, equipment, proficiencies, room scheduling and optimisation
  • Point of sale and check-in
  • Retail sales
  • Inventory control (retail and consumables)
  • Gift certificates and packages
  • Spa subscriptions/memberships

Golf tee times

  • Online bookings (multi-course)
  • Point of sale and check-in
  • Retail sales
  • Equipment rental (carts, clubs)
  • Buddy list bookings
  • Tournament and society block bookings
  • Golf memberships (subscription or credits)

Activities & events

  • Registrations and intelligent online forms for event bookings
  • Online bookings
  • Courses, classes and activities
  • Day passes and admissions
  • Continuous courses (subscriptions to ongoing coaching)
  • Gift certificates and packages
  • Waitlists and notifications

Memberships & payments

  • Fixed length, perpetual and pre-purchased admission packs
  • Flexible pricing and terms (eg VIP privileges)
  • Online forms and contracts
  • Integrated with access control (card, rfid, biometrics, QR, etc)
  • Recurring credit card payments and direct debits
  • Member history and retentions
  • CRM and notifications

Facilities & staff maintenance

  • Online booking and calendar
  • Multi-use facility management (eg sports hall)
  • Room, staff and equipment scheduling
  • Staff proficiencies and bookings dependencies
  • Staff portal and notifications
  • Entry/access control
  • Invoicing and statements
  • *Coming soon - AI facilities scheduling

Digital concierge

  • Online intelligent forms
  • Activity explorer and AI recommendations
  • Online, registrations and bookings
  • Client portal
  • Group and block bookings
  • Availability and enquiries

Point of sale

  • Sell products, packages, classes, courses, multi-entry passes, treatments, rentals, memberships, gift certificates
  • Touchscreen
  • Check-in/admissions
  • View and manage customer accounts
  • Full inventory
  • Multiple payment methods supported

Ticketing & day passes

  • Ad-hoc admissions
  • Club, cabana, green fees
  • Event registrations
  • Timed entry
  • Mobile ticketing/QR and contactless admission

Equipment and inventory

  • Equipment rentals associated with locations or activities
  • Asset register
  • Retail inventory control
  • Consumables inventory control
  • Automated re-ordering
  • Handheld/mobile inventory counts

Reporting & business intelligence

  • Standard extensive reports packages
  • Analyse and understand utilisation, productivity, profitability and efficiency
  • Scheduled and automatic report generation, distribution and notifications
  • Business intelligence export API
  • Analytics option with KPI’s and dashboard

CRM & notifications

  • Prospect and customer deal tracking and management
  • Seamless membership conversion from prospect
  • Automated forms and contracts
  • Automated SMS and email notifications (marketing, operations, financial, informational)
  • Social media integrations

Integrated web CMS

  • ‘Out of the box’ client websites with no need for a separate content management system
  • Fully responsive (laptop, tablet, cell phone)
  • User customisable themes, branding and promotions
  • Always online real time bookings and availability
  • Activity explorer search and digital concierge AI
  • Mobile phone ticketing and admissions

Gift certificates & packages

  • Sale, management and redemption of gift certificates
  • Mobile QR certificates supported
  • Flexible packages can be created throughout the solution
  • Calendar synchronisation to support sales through partner websites
  • Digital display interface for on-site promotions

Mobile & contactless

  • Mobile ticketing (QR code, barcode, NFC)
  • Sell and manage timed entry facility bookings
  • Occupancy management by facility and area within facility available
  • Contactless admission with access control systems
  • Mobile wallet for cashless payments within facility
  • Self-serve kiosks

Integrations

  • Leading PMS solutions with OHIP, HTNG and Micros 4700
  • 14 payment processors/acquirers worldwide
  • Over 25 general ledger/financial solutions
  • Generic open API for export (import only allowed after security and data privacy audit)
  • BI export and analytics
  • Over 25 access control systems (rfid, QR, biometric, etc)

Interested to find out more

Optimise the profilibility of your facilities and request a demo.

Request a demo